Shipping Policy
This shipping policy explains how Flat Metal Signs operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep. This policy has been created with the help of the shipping policy generator.
Table of contents
- Shipping and Delivery Options
- Delayed Orders
- Shipping Restrictions
- Returns and Exchanges
- Contact Information
Shipping and Delivery Options
We offer various shipping options to suit the needs of our customers.
Free Shipping
As part of our commitment to an exceptional shopping experience, we are pleased to offer free shipping orders over $120 after sales and discounts.
Flat Rate Shipping
To ensure affordability and simplicity in our shipping process, we offer a flat-rate shipping option of $10 for orders under $120.
Shipping Methods
We offer a variety of shipping options to suit the needs of our customers:
- Standard: 6 – 12 business days
We strive for a swift preparation process. Orders are typically processed and dispatched within 3 to 6 business days so that customers can receive their items promptly.
In certain situations, we may collaborate with a third-party supplier who might handle our inventory and take charge of shipping your products.
Delayed Orders
Unexpected delays can occur for various reasons, such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations with transparency and efficiency. In the event of a delay, our priority is keeping you informed. We will promptly notify you with updates on the status of your order and the expected new delivery time. We aim to provide clear and accurate information so you can plan accordingly.
Shipping Restrictions
Orders cannot typically be shipped to PO boxes. They ship on business days, which are Monday through Friday, except possibly on holidays.
Returns and Exchanges
If you have any questions about refunds, returns or exchanges, please review our refund policy.
Contact Information
If you have any questions or concerns regarding our shipping policy, we encourage you to contact us using the details below:
This document was last updated on January 31, 2025
